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Steven Sakadales

I specializes in Enterprise AI and
Strategic Customer Success, balancing a blend of technical skill and relationship insight.   Great CS orgs are built on the two pillars of Love & Process.  When Human empathy leverages AI execution, everyone wins.    

Love & Process

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Get to Know Steven

Praise for Steven

Steven's approach has helped SaaS organizations deliver on their promise of Value to some of the largest companies in the world. 

Todd Wells - GM, Microsoft Global Marketing

It has been a pleasure to work with and to get to know Steven - he has been a rock in the storm of Microsoft's marketing and sales digital transformation. As any major transformation requires a great deal of change, Steven, in his role at Marketo, was always there to stabilize and to bring order to a mass of stakeholders, constituents, dialogues, requirements, and outcomes. His positive attitude, delivery and efforts were thoroughly understood and appreciated.

Leah Barns - Senior Manager Aflac

Steve is an absolute pleasure to work with. Not only is he a great strategic thinker who is great at driving a vision toward reality, but he's also a genuinely nice guy. Steve has a calming presence, and appears in his comfort zone whether having conversations about detailed daily operations or high-level corporate strategy. Steve (while at Balihoo) and I worked together on a marketing automation project for Aflac, and he helped create the vision which evolved the company from primarily manual processes to automated technology. Under his watch, Balihoo was appropriately named Aflac Partner of the Year. He would be a great addition and asset to any team.

Anthony Garcia - Manager, Process Automation

I highly recommend Steven to any company looking for a seasoned Customer Success professional who can partner deeply, lead with integrity, and drive growth across their most important “too big to fail” accounts.  I had the privilege of working closely with Steven during his time as Customer Success Director at Regrello, where he partnered with my team of five process engineers at Dell. From the very beginning, Steven proved to be a true partner — not just a vendor contact. He consistently did what he said he would do, built trust quickly, and made a 40-person start-up feel like a much larger organization by leveraging his internal relationships and deep listening to support Dell’s goals. 

Lets Connect

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(208) 941-9382

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